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Shipping Guide

To Find Out When Your Order Will Be Shipped From Japan, Follow The Steps Below To Get An Estimate

          1. See If Japan Post Accepts Mail To Your Country At Their Official Site. Due To COVID-19, Shipping Condition Changes Constantly Depending On Flight Availability & Capacity. Any Country Can Get Restricted With Very Short Notice So Always Check For The Most Updated Status At The Link Provided Above.

          2. Scenario One -  No Shipping Restriction Imposed On Your Country. Shipment Through Japan Post Will Take Place As Stated In The Schedule Below. All Products Are On PRE-ORDER Status Which Means There Are No Ready Stocks Available. Items Have To Be Obtained Or Delivered From Different Vendors In Japan On Different Release Dates. Shipment Will Be Processed According To The Time Your Order Was Received - First In First Out. Also, The Shipping Method That You Chose. EMS Express Packages Will Be Cleared First And Then e-Packets. It Will Take A Couple Of Weeks To Complete Sending A Batch Of Orders After The Items Are Released In Japan. There Is No Need To Ask JapanHomeMaker On Updates Either By Email Or SNS, Tracking Numbers Will Be Sent To Your Email Address Automatically Once Your Order Is On The Way. 
              Order Deadline Estimated Shipment
            TWICE Japan Fan Meeting 2022 "ONCE DAY" Official Merchandise October 16, 2022 November - December 2022
            TWICE Japan Season's Greetings 2023 November 6, 2022 January 2023
            Dicon Japan Photobooks Until Sold Out December 2022
            D'FESTA TOKYO II Official Merchandise November 27, 2022 January 2023
            KRIST-SINGO Fan Meeting In Japan ~The Precious Memories~ Official Merchandise December 16, 2022 December 2022
            TWICE Japan 4th Album "Celebrate" Analog Vinyl Edition
            		 November 30, 2022 January 2023
            TWICE x Tower Records 2022 X'mas Official Goods January 6, 2023 January 2023


          3. For Orders Containing Multiple Things From Several Groups / Events, Shipping Will Happen When All The Items Are In Place. Whichever Event Has The Longest Lead Time Will Be The Shipment Estimate.

          4. Scenario Two - Your Country Is On Japan Post's Mail Suspension List Which Means Either Airmail With Tracking Or EMS Express Service Or Both ARE NOT Available Until Further Notice. Your Orders Will Be Withheld For Shipment Until This Shipping Restriction Is Lifted. Be Reassured That Your Items Are Safe And Are Being Stored At JapanHomeMaker's Warehouse.  There Is No Action Required On Your Part, Just Wait Patiently And Your Package Will Be Shipped As Soon As The Postal Service Accepts Mail To Your Country Again. However, The Following Alternatives Are Available To Get Your Order Shipped Out Without Waiting.

            * Switch To Private Service Such As UPS, FedEx Or DHL. These Couriers Operate Their Own Aircrafts So They Can Deliver From Japan To All Countries Without Being Impacted By The Pandemic. On The Other Hand, Shipping Charges By These Services Are Significantly Higher Than Regular Postal Service. For Some Locations, Cost Can Be 3-4 Times More Expensive. If You Are Willing To Pay More On Shipping, Please Email JapanHomeMaker With Your Order Confirmation And Ask For A Shipping Quote.

            * Make Multiple Purchases On JapanHomeMaker's Website Instead Of Just One. By Doing This, You Will Be Making Several Payments On Shipping. If The Combined Shipping Fee For All The Transactions Is Enough To Cover The Extra Cost Required Switching To Private Courier, Then All Of Your Orders Will Be Shipped In One Package By UPS (Yamato Express Is The Japanese Alliance With UPS Which JapanHomeMaker Has A Business Contract With). Any Extra Shipping Fee Collected Will Be Refunded Back To You Upon Shipment. For Customers With Multiple Orders, JapanHomeMaker Will Be Handling All The Combine Shipping And Logistics And No Further Action From You Is Required.
          5. JapanHomeMaker DOES NOT Send Things By Surface / Sea Because This Will Take 3-4 Months. Also, For Many Countries, There Is No Tracking Information Available And The Risk Of Losing Packages In Transit Is Too High. Thank You For Your Understanding.

Standard Japan Post Shipping Methods Offered By JapanHomeMaker

Shipping Cost via Japan Post Is Calculated Based On The Total Weight Of All The Items In Your Order Including Packaging Materials. JapanHomeMaker's Shipping Calculator Will Automatically Reflect The Correct Rates During Checkout According To Your Location

EMS

 ePacket

Registered SAL

No Longer Offered As Of August 2020 Due To COVID-19  Restrictions
Express Airmail Economy Airmail
Priority High Medium Low
Estimated Speed 3-5 Days 10 - 14 Days 2 - 4 Weeks
Tracking Yes Yes Yes
Default Insurance Coverage Up To 20,000 Yen  Up To 6000 Yen Up To 6000 Yen
Maximum Weight
Up To 20 kg Or 30 kg Depending On Location
Up To 2 kg
Up To 2 kg
Maximum Size
3 Sides Add Up Within 3m
3 Sides Add Up Within 90 cm
3 Sides Add Up Within 90 cm